Membership

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MemberSHIP Policies

First visits

First Visits are necessary to establish care in the area of chiropractic and with each Massage Therapist. Membership discounts do not apply to First Visits.

Cancellation of membership

If you are a current member and you wish to cancel your membership, please do the following:
– If you have the Member 2021 membership package: email us at [email protected] or text us at 469.781.1150 in advance of your next recurring billing cycle.
– If you are a member who has the Urban Hippie Wellness membership as an autopay subscription – you can cancel anytime from your subscription email.

Cancellation policy

Rescheduled/Canceled visits within 3 hours will be charged the full amount of service. Canceled First Visit appointments/Massage appointments within 24 hours of appointment time will be charged the full amount of service. All no show appointments will be charged the full amount of service. 
*Attempting to schedule or reschedule/cancel via a practitioners personal phone or any of our social media platforms in the form of comments, direct messages, tagging or posts do not serve as official communications. Please call or text the office or use your confirmation emails.*

Late policy

If you are more than 5 minutes late to your chiropractic appointment or 15 minutes late to your massage appointment, you may be 1) worked in based on schedule availability 2) you may be asked to see a different provider with availability or 3) you may choose to reschedule and be charged for the service and forfeit your appointment. We know that life happens and are happy to help you reschedule your appointment if necessary. 

With some of our practitioners, know that same day or even same week appointments are rare. If you wish to be contacted for waitlist opportunities, please text the office @ 469.781.1150